Security Deposits

Consider using Rhino. New leases and renewals sign up for Rhino, which then handles security deposit expenses and collections.

Rent Increases

Set a number, typically above inflation

Limit rent increases to one a year, similar to how most people think about wage increases

To retain tenants, under cut street rent by 4%. For example, new tenants would be charged 4% more, but this would cut back on move out

Warn give 2 months lead time on rent increases

Use odd dollar amounts, 31$ vs 30$ because it seems similar to expense increases rather than just profit increases

Adjust for desirability

Graduated rent increases, split the increase in two

Test increases on vacancies first not renewals

Actually do value add before rent increase

Charge for apartment improvements

Offer improvement package

Downgrade tenants through backdoor

Leasing

Class C - Walk potential guest to the car when done interviewing. Check if there’s someone waiting in the car, and ask who they are. Often times, someone who doesn’t have a good record will just use someone else to apply for them.